Q:
Why do rental car companies ask for a credit card?
A: Rental companies need to know that their renters
are credit-worthy, to minimize vehicle damage and
losses. Credit cards and valid drivers' licenses usually
provide the only information we have about our renters.
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Q:
Can I use a credit card up front and then pay for
the rental with cash when I return the car?
A: Although you present a major credit card at the
time of rental, when you return the vehicle, you will
be asked if you'd like to keep the rental charges
on that credit card or pay cash. Since car rental
companies ask for credit approval on the estimated
car rental charges when you pick up the car, that
amount will be held against your credit balance on
that card for up to 30 days, regardless of how you
pay upon return.
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Q:
What credit card can I use?
A: Most major credit cards such as AMEX, Visa, Master
Card, and Diners Club.
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Q:
Are there any other payment alternatives?
A: Your travel agent can sell you a prepaid voucher
that you can use to pay for rentals at various locations
within and outside the U.S. In some cases vouchers
do not cover taxes, surcharges, additional coverages,
extra days, upgrades, etc. Therefore, you should carefully
read the voucher information to understand exactly
what is included.
You
may also be asked to show a credit card as well as
a valid driver's license, even though you have a voucher.
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Q:
Can I use a debit card?
A: Yes, if it has the MasterCard or Visa emblem/logo.
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Q:
Why do rates differ?
A: Costs of vehicles, real estate prices, labor costs
and special taxes vary from one area to another. Rental
rates vary between competitors and may also vary depending
on when and where you rent. The company's rates may
be higher at an airport location and lower at a downtown
or suburban location.
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Q:
How can I get the best deal?
A: Car rental pricing is like airline pricing -- if
you travel at off-peak times or make a reservation
seven or more days in advance, you often get a better
deal.
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